Reliability, productivity and economic viability
The long life of our measuring devices is one of the main reasons for our outstanding reputation worldwide. And closely connected to that is our high quality of service – often up to decades after the sale.

Service worldwide
Both our first and second level support programs profit from the global presence of Landis+Gyr. We are always there for you: by telephone, by e-mail and on site, by request of course.

Customer Service Hotline
Your satisfaction is our goal: whether it’s a product with technical problems or general questions about our solutions. We support our customers, we support our regional teams, and our worldwide network of development laboratories ensures regular contact.

Contact us through your regional distributor or our central Customer Service number:

Landis+Gyr EMEA Customer Service
Telephone +41 41 935 6400
Fax2Mail +41 41 935 6700
E-mail: Customer.Services@Landisgyr.com
PLEASE NOTE: Our former business unit "Climate and Building Technology" became part of Siemens in 1998.  Since that time, the Siemens Building Technology Group (SBT) serves as your partner for all climate technology products with the Landis + Gyr label. If you require support or information regarding these products, please visit the Siemens SBT website.

Repair service
Our repair division offers a broad range of services, starting with modifying and repairing electronic meters of all types, extending to our parametrisation service and the development of test systems and equipment, all the way to supervising paramterisation tasks at the customer’s premises.